Privacy & Security Policy
We understand and
share your concern about security and privacy. It is reassuring to know that
it's statistically safer to use your credit card on the web than to use it
in a store or restaurant. The information that you provide when placing an
order with LeatherPillowFactory.com (e.g., your credit card number, name & address)
is secure - it cannot be read or tampered with during transmission.
LeatherPillowFactory.com is hosted
by Yahoo! Store on its secure servers and our orders are processed using Yahoo!
Store's shopping cart. As a Yahoo! store, our checkout process uses industry
standard SSL (Secure Socket Layer) technology to encrypt and scramble all
personal information including your name, address, and credit card information
so that it may not be read by others as it travels over the internet.
For your security,
we authorize your credit card after we obtain confirmation that your card is
a valid number and has not been reported lost or stolen. We also verify that
the "Bill to" address matches the address on the credit card used.
It is not uncommon for a request for credit card authorization to fail at
times. If we experience such difficulties, we will contact you and you may
wish to provide another credit card.
NOTE: E-mail is
not encrypted, so please do not transmit your credit card number via e-mail.
Under the Fair
Credit Billing Act, the maximum that your bank can require you pay for any fraudulent
charge on your credit card is up to $50. Should you ever suspect a fraudulent
charge on your credit card, notify your credit card company immediately as you
would for any other unauthorized charge.
is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and
the order data. Yahoo! automatically collects order information but may only
use this information in the aggregate. If you accessed this store through
Yahoo! Shopping, Yahoo! also automatically collects information about your
about how Yahoo! uses that information.
never sell, trade or rent any customer or gift recipient e-mail address or
personal information to any third party. Nor will we share this information
with any third party, except to the extent necessary to fulfill an order
or when the outside party is strictly acting on our behalf with no independent
right to use the information we provide. We may provide aggregate statistics
about our customers, sales, traffic patterns and related site information
to certain reputable third party vendors, but these statistics will not include
any identifying personal information. We may disclose personal information,
however, in the event that we are required by law.
Our order form
collects customer contact information such as name, address, e-mail address
and telephone number, and credit card financial information needed to process
and bill an order. The contact information is used to send information about
orders and our company to our customers, fulfill orders, and get in touch with
customers if necessary for customer service or questions about an order. We
may also use customer information and the Internet Protocol (IP) address used
to connect your computer to the internet to improve the content of our site,
to improve your shopping experience, and for marketing and promotional purposes.
We also collect
contact information about gift recipients to ensure correct gift delivery. From
time to time, we may send special offers and information about new items or
features to our valued customers and gift recipients. The recipient may always
opt out of receiving future mailings.
Policy for their policy. If you have set your browser to disable cookies,
you may still make purchases at our site, but functionality may be limited.
Remember, you may always place an order by calling or emailing us.